ReflectJP Support

Translation does not start

Use a supported physical iPhone on iOS 18 or later for live translation. Accept Apple’s language downloads when prompted. Errors, cancellations and language preparation do not consume the first free successful translation.

Purchase or restore

Check your App Store connection and use the Apple Account that owns your lifetime purchase. Select Restore Purchases in ReflectJP. The unlock is a one-time purchase, not a subscription. Apple manages payments and refund requests. Do not uninstall just to restore a purchase.

Microphone input

Voice input is optional. Check microphone and speech-recognition permissions in iOS Settings. Apple may process speech on its servers. Keyboard input does not need microphone permission.

Learning and sound

Tap a chunk to pause the automatic explanations. Use the sentence or phrase speech controls, or the free kana chart. The chart’s は label is “ha”; as a particle it is pronounced “wa”.

Contact

For ReflectJP support or privacy questions, email taopeng46@gmail.com. Please do not send passwords, payment card details or sensitive microphone recordings.